Procedure for helicopter evacuation:
This is not done immediately like in Nepal though we have been able to get helicopter for rescue within 2 hrs notice in Ladakh where it is still easier than the rest of the Himalaya in India as the Indian airforce have a big base in Leh.
We inform the insurance company about this. Meantime we have to inform the concerned embassy as a clearance from the various ministries is required including that from the district commissioner of Leh.
We have to give a guarantee of payment to the concerned department in the air force. 2 choppers are always sent as this is a sensitive area and the charges of 2 choppers from hangar to hangar are charged between US$2000/- to US$2500/- per hour so about US$5000/- per hour.
Due to the difficulties and long process in getting choppers, we do not call one unless there is such an emergency.
The hospitals in Ladakh cannot cater to critical care conditions. The army hospital in Leh can cater to such requirements. However, we send anyone requiring immediate medical attention to Delhi – 1 hrs flight and 2 flights a day. Before doing this we would have contacted the insurance and they usually have another agent in Delhi who handles everything.
We find that East West Medical Centre who also conducts rescues act fast in emergency cases (we’ve dealt with 2 critical conditions in Sikkim and Kumaon) .The contact doctor is Dr.Chawla - +91 9811029283. He contacts the medical insurance company and takes over totally.
Each member should share their medical / emergency insurance policy numbers and a copy each of everyone’s passport as the same is required for emergency.